Refund Policy

1. Overview

At Cockroach Janta Party Delhi, we want you to be completely satisfied with your purchase. We offer a 7-day return and refund policy to ensure your complete satisfaction with our merchandise.

2. Return Eligibility

Products are eligible for return within 7 days of purchase if they meet the following conditions:

• The product must be unused and in its original condition
• All original packaging, tags, and labels must be intact
• The product must not show signs of wear, washing, or damage
• The return must be initiated within 7 days of delivery

3. How to Initiate a Return

To initiate a return:

• Contact our customer service team at support@cockrochjantaparty.co.in
• Provide your order number and reason for return
• Wait for return authorization and shipping instructions
• Ship the product back to us in its original packaging

4. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect in the product, incorrect item shipped, or our error. In cases where we are at fault, we will provide a prepaid shipping label.

5. Refund Processing

Once we receive and inspect your returned item, we will process your refund within 7-10 business days. The refund will be credited to your original payment method. Please note that it may take an additional 3-5 business days for the refund to appear in your account, depending on your financial institution.

6. Non-Returnable Items

The following items are non-returnable:

• Items purchased during clearance or final sale events
• Items that have been worn, washed, or damaged by the customer
• Items without original tags or packaging
• Items returned after 7 days from delivery date

7. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at support@cockrochjantaparty.co.in with photos of the defect or damage. We will provide a replacement or full refund at no cost to you, including return shipping.

8. Size and Fit Issues

If you receive the wrong size or the item does not fit as expected, you may return it within 7 days. We recommend consulting our size chart before placing an order to ensure the best fit. We are not responsible for returns due to personal size preference if the item matches our size chart specifications.

9. Exchanges

If you wish to exchange an item for a different size or color, please contact us at support@cockrochjantaparty.co.in. Exchanges are subject to availability and must be initiated within 7 days of delivery. Standard shipping charges may apply for exchanges.

10. Contact Us

If you have any questions about our refund policy, please contact us at:

Cockroach Janta Party Delhi
Email: support@cockrochjantaparty.co.in
Address: Delhi, India

11. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any such modifications constitutes your acceptance of the updated policy.